1. About This Privacy Policy

This Privacy Policy applies to the Adways Academy website, landing pages, mentorship programs, educational services, forms, communications and other services operated by Adways Academy.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website and services, we may collect different types of information.

Information You Provide Directly

You may voluntarily provide information when you register, make an enquiry, purchase a program, submit a form, contact us or communicate with our team.

• Name
• Email address
• Phone or WhatsApp number
• Billing information
• Business or professional information
• Information submitted through forms
• Messages and enquiries sent to us
• Information required to provide mentorship services

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website or source
• General website usage information

3. How We Use Your Information

We may use the information we collect for purposes including:

• Providing purchased programs and services
• Processing registrations and enquiries
• Communicating with students and customers
• Providing customer and technical support
• Processing payments
• Managing access to educational content
• Improving our website and services
• Understanding website usage and performance
• Sending important service-related communications
• Sending marketing communications where permitted
• Preventing fraud, abuse and unauthorised activity
• Complying with applicable legal obligations

4. Payment Information

Payments for our programs or services may be processed through third-party payment providers.

We may receive limited payment-related information, such as transaction status, payment reference, transaction amount and other information necessary to confirm your purchase.

We generally do not store complete credit card, debit card or banking credentials on our own servers when payment processing is handled by a third-party payment provider.

Payment providers may process your information according to their own privacy policies and terms.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags and similar technologies to improve website functionality, understand visitor behaviour and measure marketing performance.

These technologies may help us understand which pages visitors use, how users interact with our website and whether our advertising campaigns are effective.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Analytics and Advertising

We may use analytics and advertising technologies provided by third-party platforms to understand website activity, measure advertising performance and improve our marketing.

These may include services such as Google Analytics, Meta advertising technologies, Google advertising services and other analytics or marketing platforms.

These third parties may collect information according to their own privacy policies and applicable laws.

7. WhatsApp, Email and Other Communications

If you provide your phone number, email address or other contact details, we may use them to communicate with you regarding enquiries, purchases, mentorship access, support, updates or other relevant information.

Where applicable, communications may be delivered through third-party communication platforms such as WhatsApp, email service providers or customer-support tools.

You may request to stop receiving non-essential marketing communications by following the available unsubscribe instructions or contacting us.

8. How We Share Information

We do not sell your personal information as a product.

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

• Payment processing providers
• Website and hosting providers
• Email and communication providers
• Analytics and advertising platforms
• Customer support or automation providers
• Professional advisers where necessary
• Government or legal authorities when legally required

Third-party service providers may process information according to their own terms and privacy policies.

9. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, enforce agreements and protect our legitimate interests.

The retention period may vary depending on the type of information and the reason for which it was collected.

11. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include requesting access to, correction of, or deletion of certain personal information, subject to applicable legal and operational requirements.

You may also contact us regarding marketing communications or other privacy-related requests.

12. Children's Privacy

Our services are intended for individuals who are legally capable of entering into agreements and making purchases.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter.

13. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers or other external services.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Any updated version will be published on this page with the revised effective date.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way your personal information is handled, please contact us using the details below.